Terms of Service

2. Description of Service

Synclify is an AI-powered Instagram management platform that provides:

• AI Content Generation: Automated caption writing, hashtag suggestions, and content ideas
• Analytics Dashboard: Performance metrics, engagement tracking, and predictive insights
• Competitor Analysis: Tracking and analysis of public competitor Instagram accounts
• Content Calendar: Scheduling, planning, and automated posting
• Collaboration Tools: Brand deal management, contracts, and invoicing
• Team Management: Multi-user access for agencies and brands

3. Account Types

3.1 Creator Accounts

Individual accounts for content creators and influencers. Features include personal analytics, AI content tools, and collaboration management.

3.2 Brand Accounts

Accounts for businesses and brands. Features include campaign management, influencer discovery, and brand analytics.

3.3 Agency Accounts

Multi-client accounts for marketing agencies. Features include client management, team access, white-label reporting, and centralized billing.

4. Account Registration

To use Synclify, you must:

• Be at least 18 years of age
• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms or provide false information.

5. Instagram Integration

5.1 Authorization

By connecting your Instagram account to Synclify, you authorize us to access your Instagram data through Meta's official APIs in accordance with their Platform Terms and Policies.

5.2 Compliance

You agree to:

• Comply with Instagram's Terms of Use and Community Guidelines
• Not use Synclify to violate Instagram's policies
• Not engage in prohibited activities (spam, fake engagement, automation violations)
• Maintain ownership and proper rights to content you post

5.3 API Changes

Instagram/Meta may change their API at any time, which may affect Synclify's functionality. We are not responsible for changes made by Instagram that impact our Service.

6. Acceptable Use Policy

You agree NOT to use Synclify to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others
• Post illegal, harmful, threatening, or harassing content
• Engage in spam, phishing, or fraudulent activities
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the Service
• Collect personal data of others without consent
• Use bots or automated systems beyond approved features
• Resell or redistribute our Service without authorization
• Reverse engineer or attempt to extract source code

7. AI-Generated Content

7.1 Nature of AI Content

Synclify uses artificial intelligence to generate content suggestions including captions, hashtags, and content ideas. This content is provided as suggestions only.

7.2 Your Responsibility

You are solely responsible for:

• Reviewing and editing AI-generated content before use
• Ensuring content complies with applicable laws and platform policies
• Verifying accuracy of any factual claims
• Maintaining originality and avoiding plagiarism

7.3 No Guarantee

We do not guarantee that AI-generated content will be free from errors, appropriate for your audience, or achieve specific results.

8. Competitor Analysis

The competitor analysis feature allows you to track publicly available information from other Instagram accounts. By using this feature, you agree:

• To only analyze publicly available data
• Not to use collected data for harassment or malicious purposes
• That analysis is for informational purposes and competitive insights only
• To comply with applicable data protection laws

9. Subscription and Billing

9.1 Free Trial

We may offer free trials for new users. At the end of the trial, your subscription will automatically begin unless you cancel.

9.2 Subscription Plans

Paid subscriptions are billed in advance on a monthly or annual basis. Prices are subject to change with notice. All fees are non-refundable except as required by law or stated in our refund policy.

9.3 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. You will retain access until then.

9.4 Payment Processing

Payments are processed by third-party payment processors. By providing payment information, you authorize us to charge your payment method for the applicable fees.

10. Intellectual Property

10.1 Our Property

Synclify, including its design, features, content, and code, is owned by us and protected by intellectual property laws. You may not copy, modify, or distribute any part of our Service without permission.

10.2 Your Content

You retain ownership of content you create and post through Synclify. By using our Service, you grant us a limited license to process and display your content as necessary to provide the Service.

10.3 Feedback

Any feedback, suggestions, or ideas you provide may be used by us without obligation or compensation to you.

11. Collaboration Features

If you use our collaboration, invoicing, or contract features:

• You are responsible for the accuracy of contracts and invoices you create
• Synclify is not a party to agreements between you and third parties
• We are not responsible for disputes arising from collaborations
• You must comply with applicable tax and business regulations

12. Team and Agency Features

For Agency accounts with team members:

• Account owners are responsible for team member actions
• Access permissions must be managed appropriately
• Client data must be handled in accordance with client agreements
• Team members must agree to these Terms before accessing the platform

13. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Merchantability and fitness for a particular purpose
• Non-infringement
• Accuracy, reliability, or completeness of content
• Uninterrupted or error-free operation
• Security or freedom from viruses

We do not guarantee specific results, follower growth, engagement rates, or revenue from using Synclify.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SYNCLIFY AND ITS AFFILIATES SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, data, business opportunities, or goodwill
• Damages arising from your use or inability to use the Service
• Actions of third parties, including Instagram/Meta

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

15. Indemnification

You agree to indemnify and hold harmless Synclify, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Content you create, post, or share

16. Termination

We may suspend or terminate your access to Synclify at any time, with or without cause, including for:

• Violation of these Terms
• Fraudulent or illegal activity
• Non-payment of fees
• Extended inactivity
• Requests from law enforcement

Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination shall survive.

17. Dispute Resolution

Any disputes arising from these Terms or your use of Synclify shall be:

• First attempted to resolve through informal negotiation
• Subject to binding arbitration if informal resolution fails
• Governed by the laws of [Your Jurisdiction]
• Resolved on an individual basis (no class actions)

18. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance of the updated Terms.

19. General Provisions

• Entire Agreement: These Terms constitute the entire agreement between you and Synclify
• Severability: If any provision is found unenforceable, the remaining provisions remain in effect
• Waiver: Failure to enforce a provision does not waive our right to enforce it later
• Assignment: You may not assign these Terms without our consent
• Force Majeure: We are not liable for failures due to circumstances beyond our control